Your guarantee starts the day your order is delivered — not the day you placed it.

If you are not satisfied for any reason within 30 days of delivery, email us at support@purefelis.com and we will refund your full purchase price.

You do not need to return the product. You do not need to explain why. There are no conditions, no hoops, and no exclusions. One email is all it takes.

Refunds are processed within 2 business days of your request. Your bank may take an additional 3–5 business days to post the credit.

This guarantee covers every order, every tier, every customer. No exceptions.